FAQ

Treatments take place at the Belvedere Swiss Quality Hotel Grindelwald unless another location has been agreed for an eligible mobile appointment.

Choose your massage, duration and available time through the online booking system. A booking is confirmed when the confirmation page and/or confirmation email is issued.

Available payment methods are shown during booking. Where online payment is enabled, payment is processed securely by the configured payment provider.

Yes. After a successful booking you receive a confirmation email. Where enabled, a calendar invitation is also included.

Please arrive clean and on time. Tell the therapist about relevant injuries, pain, allergies, pregnancy, medication or other circumstances that could affect the treatment.

Yes. Contact Grindelwald Massage as early as possible. Any specific cancellation deadline or fee applicable to your booking is stated during booking or in your confirmation.

Not always. Massage can be unsuitable in some medical situations. If you are unsure, seek appropriate medical advice before the appointment and inform the therapist of relevant conditions.