Last updated: August 2026

These Terms of Service govern the use of the Grindelwald Massage website and its online booking system. By using this website or submitting a booking, you agree to these Terms of Service.

1. Services

Grindelwald Massage provides massage and wellness services in Grindelwald, Switzerland. Available treatments, durations and prices are displayed on the website and may be updated when necessary.

2. Online Bookings

A booking is considered confirmed once the booking system displays a confirmation and/or a booking confirmation email has been issued. Customers are responsible for providing accurate contact information and booking details.

3. Appointment Availability

Appointment availability is calculated using the Grindelwald Massage booking system and may be synchronized with external calendar services such as Google Calendar. A time displayed as available does not constitute a guaranteed reservation until the booking process has been successfully completed.

4. Cancellations and Rescheduling

Customers wishing to cancel or modify an appointment should contact Grindelwald Massage as soon as possible. Grindelwald Massage reserves the right to cancel or reschedule an appointment where reasonably necessary.

5. Prices and Payment

Unless otherwise stated, all prices are expressed in Swiss francs (CHF). Depending on the booking option available, payment may be collected online or directly at the appointment. Online payment may be processed by Stripe or another authorized payment service.

6. Google Calendar Integration

The booking system may use Google Calendar services to determine availability and synchronize appointments. Access is authorized by the relevant Google account holder through Google OAuth 2.0.

7. Customer Responsibilities

Customers are responsible for providing accurate personal, contact and location information, selecting the correct service and time, being available at the agreed appointment time and communicating relevant information necessary for safe delivery of the requested service.

8. Website Availability

Grindelwald Massage aims to keep the website and booking system operational and accurate but cannot guarantee uninterrupted or error-free availability.

9. Acceptable Use

Users must not submit fraudulent reservations, attempt unauthorized access, interfere with the security or operation of the website, or misuse the booking service.

10. Intellectual Property

Unless otherwise stated, website content, branding, text, photographs, graphics and logos are owned by or licensed to Grindelwald Massage.

11. Privacy

Personal information collected through this website is processed in accordance with our Privacy Policy.

12. Applicable Law

These Terms are governed by applicable Swiss law.

13. Contact

Grindelwald Massage

Eefje Oostweegel
info@grindelwaldmassage.com

Dorfstrasse 44
3818 Grindelwald
Switzerland